Loan officer consumer strategies

Blog posts: Consumer strategies

  • Housewarming gift ideas for loan officers

    Housewarming gift ideas for loan officers

    by Liz Keuler, marketing professional | Jul 03, 2025

    A gift at closing can be a nice way to welcome borrowers to their new home and contribute to a lasting impression that can lead to referrals.

    Read more

  • 3 lessons from a 20-year mortgage career

    3 lessons from a 20-year mortgage career

    by Jeremy Engle, Branch Manager, Vero Mortgage | May 21, 2025

    Jeremy Engle shares these key lessons he learned over the course of his career in loan origination: Be ready to pivot; be a problem-solver; and focus on service.

    Read more

  • Why every loan officer should know their client avatars

    Why every loan officer should know their client avatars

    by Rebecca Richardson, The Mortgage Mentor | May 14, 2025

    A client avatar helps you understand the full picture of the client: who they are, what their life looks like, what they know (and what they don’t), and the concerns they may not even say out loud.

    Read more

  • The mortgage industry’s best-kept secret: How education, common interests and the law of reciprocity can transform your lead generation

    The mortgage industry’s best-kept secret: How education, common interests and the law of reciprocity can transform your lead generation

    by Shane Kidwell, CEO, Dwell Mortgage | Jan 22, 2025

    The key to your success as a loan officer is in your passion, your knowledge, and the connections you already have.

    Read more

  • How consistency, client education, and systems drive success in the mortgage industry

    How consistency, client education, and systems drive success in the mortgage industry

    by Shane Kidwell, CEO, Dwell Mortgage | Nov 04, 2024

    Shane Kidwell describes 6 key strategies that can help loan officers elevate a mortgage business.

    Read more

  • The evolution of divorce mortgage planning: From simple loan origination to comprehensive financial strategy

    The evolution of divorce mortgage planning: From simple loan origination to comprehensive financial strategy

    by Jody Bruns, Divorce Lending Association | Oct 16, 2024

    Judy Bruns outlines how loan officers can become advisors who provide more comprehensive financial solutions for divorcing homeowners.

    Read more

  • 4 takeaways for loan officers from the June Mastermind Summit

    4 takeaways for loan officers from the June Mastermind Summit

    by Jim Honeck, Marketing Strategies Director | Jun 28, 2024

    Get insights about the NAR settlement, why originators need to get back to basics, the importance of video and more.

    Read more

  • 6 credit tips for loan officers to use with borrowers

    6 credit tips for loan officers to use with borrowers

    by Mike Olden, VP of Sales and Education, American Reporting Company | Dec 14, 2023

    Get answers to frequently asked questions about credit scores and credit reporting.

    Read more

  • Go back to the basics to help more renters become homeowners

    Go back to the basics to help more renters become homeowners

    by Tay Toliver, Director of Community Advancement | Oct 26, 2022

    Build your pipeline by seeking out potential clients who may not know if they’re ready to buy a home.

    Read more

  • Establish your network by being a part of your community

    Establish your network by being a part of your community

    by Cherie Good, Mortgage Banker | Jul 21, 2022

    People want to work with those they know, like and trust. Build your community rapport by being a connector and working in partnership with others.

    Read more

  • Creative strategies to use with move-up buyers

    Creative strategies to use with move-up buyers

    by Margaret Crowley, VP Marketing and Customer Experience | Apr 15, 2022

    More experienced borrowers face their own obstacles – and often need advice from a savvy loan officer to help them achieve their goals.

    Read more

  • How to help borrowers overcome a low appraisal

    How to help borrowers overcome a low appraisal

    by Kevin Hearden, Product Development Director | Jul 22, 2021

    If an appraisal comes in under the offer price, how can a lender help a borrower overcome that hurdle? Here's one solution.

    Read more

  • How to talk about down payment assistance with borrowers and real estate agents

    How to talk about down payment assistance with borrowers and real estate agents

    by Melinda Harris, Director of Marketing Communications | May 10, 2021

    Demand for DPA programs is at a record high. Why do loan officers balk at taking advantage of these opportunities?

    Read more

  • 5 strategies that help loan officers work more efficiently to manage high origination volume

    5 strategies that help loan officers work more efficiently to manage high origination volume

    by Dave Savage, CEO, Mortgage Coach | Mar 08, 2021

    2021 is going to be another unique and challenging year. Is your business ready for a shift?

    Read more

  • How to avoid mortgage loan officer burnout

    How to avoid mortgage loan officer burnout

    by Trevor Hammond, Branch Manager | Oct 30, 2020

    Learn how to reduce burnout while also bringing the most value to the most people in the least amount of time.

    Read more

  • 3 ways loan officers can help speed up the underwriting process

    3 ways loan officers can help speed up the underwriting process

    by Lorri Hoffman, Senior Loan Officer | Sep 09, 2020

    Learn 3 simple ways loan officers can close more loans, faster, and be more organized while doing it.

    Read more

  • How loan officers grow business as financial planners to borrowers

    How loan officers grow business as financial planners to borrowers

    by Jennifer Hernández, Senior Loan Officer & Top Producer | Apr 05, 2020

    It's clear how loan officers grow business as financial planners to borrowers, but first you have to know my background in the mortgage industry.

    Read more

  • 4 down payment assistance marketing strategies for loan officers

    4 down payment assistance marketing strategies for loan officers

    by Tracey Shell, Senior Director of Marketing, Homepoint | Feb 19, 2020

    31% of millennial homebuyers are planning to use a first-time homebuyer assistance program to help with their down payment. Learn how to reach them.

    Read more

  • How to turn your mortgage advice into a competitive advantage

    How to turn your mortgage advice into a competitive advantage

    by Dave Savage, CEO, Mortgage Coach | Feb 13, 2020

    As a loan officer, your mortgage advice can be a competitive advantage in helping borrowers realize their dreams of becoming a homeowner.

    Read more

  • What baseball can teach us about loan production

    What baseball can teach us about loan production

    by Dennis Black, Mortgage Industry Expert | Jul 30, 2019

    There’s a fundamental element of baseball that can help loan officers become better sales professionals: the number 3.

    Read more

  • How loan officers succeed in a cooling housing market

    How loan officers succeed in a cooling housing market

    by Sue Woodard, Mortgage Industry Expert | Dec 07, 2018

    Transferring success from a hot market to a cool one isn't guaranteed!

    Read more

  • 5 money smart tips to share with your mortgage borrowers

    5 money smart tips to share with your mortgage borrowers

    by Kristen Holt, President and CEO, Greenpath | Jul 16, 2018

    As a mortgage loan officer, you’re uniquely positioned to help your mortgage borrowers manage or eliminate their debt. Use these 5 money smart tips to set your mortgage borrowers on the path towards a debt-free future.

    Read more

  • The solution to CFPB's TILA-RESPA Black Hole Issue is simple

    The solution to CFPB's TILA-RESPA Black Hole Issue is simple

    by David Luna, President of Mortgage Educators and Compliance | May 15, 2018

    The CFPB recently announced a fix for the so-called "Black Hole Issue," a byproduct of amendments to the TILA-RESPA Integrated Disclosure Form (TRID 2.0). See how this fix works in 5 different examples.

    Read more

  • How to be a first-time homebuyer's best friend

    How to be a first-time homebuyer's best friend

    by Daniel Steffee, Realtor | Oct 23, 2017

    First-time homebuyers have become my bread-and-butter, so to speak. Here's how I have become a first-time homebuyer's best friend.

    Read more

  • 7 ways to effectively talk to Millennials about mortgage interest rates

    7 ways to effectively talk to Millennials about mortgage interest rates

    by Zak Stoiber, Digital Marketing Specialist | Jun 02, 2017

    Millennials are now the largest living generation in America. Learn how to talk to them about home buying and mortgage interest rates.

    Read more

  • The secret all top loan officers know

    The secret all top loan officers know

    by Karen Maierle, Credit Union Specialist | Sep 28, 2016

    Top loan officers have one thing in common that allow them to maximize their opportunities and generate more business. Do you know what it is?

    Read more

  • 5 strategies loan officers use to attract more business

    5 strategies loan officers use to attract more business

    by the Loan Officer Hub team | Sep 23, 2016

    To keep your business healthy, you need a steady flow of new and repeat customers coming through your door. So how can you attract more business?

    Read more

  • Want to close more loans? Help borrowers find financial stability

    Want to close more loans? Help borrowers find financial stability

    by Craig Lonsinger, Business & Product Insights Director | Aug 22, 2016

    You're in the perfect position to educate first-time homebuyers on how financial stability will help them achieve sustainable, successful homeownership.

    Read more

Showing {count} most recent

View More

Gen Z on Gen Z - conversation with Ally Carty

Gen Z on Gen Z: A video conversation with Ally Carty

Gen Z guru Ally Carty, a national account executive for ActiveComply, shares the insights she’s gleaned through her informal surveys and interviews with her Gen Z peers about their attitudes toward homeownership and the mortgage process.

Watch now

First Time Homebuyer education - homebuyers put together a table

Homebuyer education resources

For many of your borrowers, you’re not just a loan officer, you’re an educator. Save time – be prepared with educational links and materials. MGIC’s homebuyer education site, Readynest, is chock-full of educational information and tools (bonus: your borrowers won’t find any ads for your competitors). MGIC also provides downloads and other homebuyer education materials. 

Check out Readynest

Learn more about homebuyer education materials from MGIC

Learn more about your markets

Get stats, facts, and tools to use with key homebuying demographics. 

  • Millennial Generation - young woman checks her phone while enjoing some California rolls at a cafe

    The Millennial generation

  • Hispanic family in home

    Insights and tools for marketing to Hispanics

  • Gen Z is on the move!

    Gen Z is on the move!


Subscribe to Loan Officer Hub

Never miss a key insight, tool or strategy! Loan Officer Hub is here to help you succeed in the mortgage industry. Subscribe to our email newsletter to be notified when we drop the latest content from industry experts.