AI/ChatGPT Prompts for Loan Originators

According to the 2024 Loan Originators Survey, 64% of loan officers don’t use AI – are you one of them?

Generative AI (like ChatGPT) can help LOs save time, especially when marketing to and working with borrowers – but knowing how to prompt AI is key. In this guide, Jonathan Mast of White Beard Strategies provides detailed prompt ideas to help loan officers generate:

• Personalized email templates for following up with new loan inquiries
• Phone scripts for handling initial customer conversations with a warm, friendly tone
• Analysis of financial statements
• Clear explanations of different mortgage types
• Educational content about the loan application process
• Personalized FAQ responses for common client questions
• Standardized document checklists based on loan types
• Standard operating procedures for loan processing workflows
• Job descriptions for new team members
• Training materials for new loan originators